PRIVACY POLICY

Business Empowerment Technology and Solutions ("BEST") | gotbest.co

Last Updated: 6/26/26

This Privacy Policy describes how Glitz and Gigglz, LLC, a California limited liability company doing business as Business Empowerment Technology and Solutions ("BEST," "Company," "we," "us," or "our"), collects, uses, and shares visitor, user, or customer (“user,” “users,” “you” or “your”) personal information when you use our website at gotbest.co and any of our subdomains (the "Website").

TOPICS COVERED

Notice at Collection of Personal Information
Personal Information We Collect
How We Use Your Personal Information
How We Share Your Personal Information
Sale and Sharing of Personal Information
How We Store Your Data and Retention
Sensitive Personal Information
Children's Data
Email Marketing
Cookies
Analytics Programs
Behavioral Advertising and Remarketing
Mobile Application Information
Artificial Intelligence Technology
SMS and Text Message Privacy
Your California Privacy Rights
Your Privacy Rights
Exercising Your Rights
Notice of Financial Incentive
International Users
Complaints
Location of Data Processing
Direct Marketing
Third-Party Websites
Do Not Track
Changes to this Policy
Contact Us

NOTICE AT COLLECTION OF PERSONAL INFORMATION

Since the launch of this Website, we have collected the following categories of personal information about California residents:

Identifiers (e.g., name, email address, IP address, account login).
Customer records (e.g., phone number, billing address, payment information processed by our payment provider).
Commercial information (products or services purchased, usage history).
Internet or other electronic network activity (browsing on our Website, interactions with our marketing emails and SMS, chatbot transcripts).
Geolocation data (general, derived from IP address).
Inferences drawn from the above (preferences, propensities, behavior).

We collect this information from you directly, automatically through cookies and analytics tools, and from third parties such as our marketing platforms and payment processors. We use it to provide and improve our Website and Services, communicate with you, secure our systems, comply with law, and (with your consent where required) market to you. We retain each category only for as long as needed for the purpose for which it was collected, plus any period required for legal, tax, accounting, or dispute-resolution purposes. We do not knowingly collect sensitive personal information beyond what is incidental to providing our Services.

PERSONAL INFORMATION WE COLLECT

Information collected automatically (Device Information)

When you visit the Website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. As you browse the Website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Website, and information about how you interact with the Website. We refer to this automatically collected information as "Device Information."

We collect Device Information using the following technologies:

"Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit https://www.allaboutcookies.org.
"Log files" track actions occurring on the Website, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
"Web beacons," "tags," and "pixels" are electronic files used to record information about how you browse the Website.

We use Device Information for:

Functionality: to recognize you on our Website and recognize your previously selected preferences, including your preferred language and your location.
Advertising: to collect information about your visit, the content you viewed, the links you followed, and information about your web browser, device, and IP address. We may share limited aspects of this data with third parties for advertising purposes.
Affiliate Marketing: to track which member of our affiliate team referred you to us for the purpose of granting commissions if you purchase from us.

You can set your browser not to accept cookies, and the website above tells you how to remove cookies from your browser. Some Website features may not function if you disable cookies. We honor Global Privacy Control ("GPC") signals from supported browsers as a valid request to opt out of the sale or sharing of personal information for cross-context behavioral advertising. Apart from GPC, we do not currently alter our data-collection and use practices when we receive a Do Not Track signal from your browser.

Information you provide to us (Provided Information)

We also collect data you provide to us directly. We refer to the data you provide as "Provided Information." We collect and process Provided Information when you:

Fill out our contact form to express interest or request more information about our products or services;
Book a call with us, whether through a form on our Website or through a third-party scheduling tool;
Register for an account on our Website;
Place an order for any of our products, Resources, or Services;
Voluntarily complete a customer survey or provide feedback through our Website, by email, or in any community feature;
Provide your email address in exchange for access to a free or paid Resource;
Sign up for our email newsletter or subscribe to any of our regular content;
Submit an intake form or application form for any of our Services or programs.

The Provided Information we collect may include:

Personal identification information (name, email address, phone number, etc.);
Billing information (billing address, shipping address, payment information processed by our payment provider, etc.);
Business information (business name, business contact information, business model, revenue levels, business goals).

When we use the term "Personal Information" in this Privacy Policy, we are referring to both Device Information and Provided Information.

Information we receive from third parties

We may also receive Personal Information from third parties, including:

Business partners, sub-contractors, service providers, merchants, referral partners, and similar third parties connected to you or dealing with us;
Payment processors that share Personal Information with us in the course of payment operations;
Third-party tools we use to collect information from you, such as form tools and scheduling software;
Other entities that we collaborate with.

HOW WE USE YOUR PERSONAL INFORMATION

We use Personal Information to:

Provide, deliver, and support the Website, the Services, and any Resource you request;
Communicate with you about your account, our Services, customer support, and your purchases;
Detect, prevent, and respond to fraud, abuse, or security incidents;
Measure and improve our Website, Services, and marketing;
Send marketing communications consistent with your preferences and applicable law;
Track affiliate referrals to grant commissions to our affiliate partners; and
Comply with our legal, accounting, and tax obligations.

HOW WE SHARE YOUR PERSONAL INFORMATION

We may share Personal Information with trusted third parties in connection with the activities described above. Categories of recipients include:

Payment processors engaged by us to securely store and handle payment information;
Providers of email management and distribution tools;
Providers of security and fraud-prevention tools and services;
Providers of advertising services and marketing tools for the purpose of targeted advertising and marketing optimization;
Providers of data aggregation and analytics software that allow us to monitor and optimize our Website;
Providers of affiliate-marketing tracking and analytics software that allow us to grant commissions to our affiliates;
Providers of client-management systems to help us track and communicate with potential clients;
Providers of scheduling and videoconferencing services to help us schedule and conduct meetings.

We may share Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information, or to protect our rights and the rights of others. We may also share Personal Information in connection with a merger, acquisition, or sale of all or a portion of our business, subject to standard confidentiality protections.

SALE AND SHARING OF PERSONAL INFORMATION

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information for marketing or promotional purposes. We will not sell, exchange, transfer, or give your information to any other company without your consent, other than for the express purpose of delivering the purchased product or service you requested.

California's privacy law defines "sale" and "sharing" broadly. Those terms include disclosures of personal information to third parties for cross-context behavioral advertising, even when no money changes hands.

We do not sell your Personal Information for monetary consideration. To the extent we use third-party advertising tools (such as Meta, Google, TikTok, Pinterest, or similar platforms) on our Website, those tools may receive Personal Information about your browsing in a way that the law treats as a "sale" or "sharing" of Personal Information for cross-context behavioral advertising. To opt out, click the "Do Not Sell or Share My Personal Information" link in our website footer or email us at info@gotbest.co. We honor Global Privacy Control (GPC) signals from supported browsers as a valid opt-out request.

The following table summarizes the categories of Personal Information disclosed for a business purpose, sold, or shared since the launch of this Website. The table will be updated when our practices change.

HOW WE STORE YOUR DATA AND RETENTION

We may process and store your data using the following third-party providers: Stripe, PayPal, Wix, HoneyBook, HighLevel, and Google Workspace. Please visit those providers' websites for information on the physical location of their servers.

We use commercially reasonable security measures, including encryption via Secure Socket Layer ("SSL") Technology, to protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of any information that may be stored or processed. Of course, no computer network or data transmission on the internet can be guaranteed to be 100% secure, so you submit your information at your own risk.

We retain Personal Information only for as long as reasonably necessary to provide our Website and Services, maintain accurate records, resolve disputes, comply with applicable legal, accounting, tax, or regulatory obligations, and enforce our agreements. Where it is not reasonably possible to specify a single retention period, we use the following criteria: the nature and sensitivity of the data, the purposes for which it is processed, the duration of our relationship with you, and any applicable statutory limitations periods. When we no longer have a lawful basis or business need to retain data, we delete or de-identify it. You may request deletion at any time as described below.

If we become aware of a security incident affecting your Personal Information, we will notify you and applicable regulators as required under applicable state and federal law.

SENSITIVE PERSONAL INFORMATION

We do not knowingly collect or use sensitive personal information beyond what is reasonably necessary to provide our Services (for example, payment information processed solely by our payment provider). We do not use sensitive personal information for purposes beyond those permitted under California law. As a result, we are not required to provide a separate "Right to Limit" mechanism. If our practices change, we will update this Privacy Policy and notify you.

CHILDREN'S DATA

Our Website is intended for users 18 and older. We do not knowingly collect personal information from children under 13 in violation of the Children's Online Privacy Protection Act ("COPPA"). Consistent with California law, we do not knowingly sell or share the personal information of consumers under 16 years of age without the affirmative consent required by law. If you believe we have collected personal information from a child under 13 without verifiable parental consent, please email info@gotbest.co and we will promptly delete the information.

EMAIL MARKETING

If you make a purchase on this Website, download a free or paid Resource in exchange for your email address, submit our contact form, or opt in to receive emails, you agree to receive email communications from us, including newsletters, site updates, promotions, product or service updates, and other announcements and correspondence. You are responsible for ensuring that our email addresses are not blocked or forwarded to your spam folder.

You have the right at any time to stop us from contacting you for marketing purposes by clicking the "unsubscribe" link in any of our marketing emails or by emailing info@gotbest.co. If you opt out of marketing emails, you understand that you may no longer receive promotional information or updates from us.

COOKIES

A cookie is a small piece of data sent from a website and stored on your device by your browser. This Website sets cookies. Please visit our Cookie Policy to learn more about what cookies we set, why we set them, and how to change your cookie settings.

ANALYTICS PROGRAMS

Our Website uses, or may use, the analytics services described below to understand how visitors interact with the Website.

Our Website uses or may use Google Analytics to collect information about you and your behaviors. If you would like to opt out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/.

Our Website uses or may use Hotjar Analytics to track and analyze your interactions with our Website. This means that Hotjar Analytics and Hotjar Ltd. may collect your personal information such as your IP address, device identifier, and online identifier, and may place cookies on your device to determine and analyze how you interact with our Website. You can learn more about the personal information that Hotjar collects by viewing their privacy page and Privacy Policy. You can opt out of Hotjar tracking by visiting Hotjar's opt-out page or by using our cookie consent banner.

Our Website uses or may use Wix Analytics to track and analyze your interactions with our Website. This means that Wix Analytics and Wix.com Ltd. may collect your personal information such as your IP address, device identifier, and online identifier, and may place cookies on your device to determine and analyze how you interact with our Website. You can learn more about the personal information that Wix Analytics collects by viewing their Privacy Policy. You can opt out of being tracked for analytics at any time by adjusting your browser settings. You can also opt out of cookies by using our cookie consent banner.

BEHAVIORAL ADVERTISING AND REMARKETING

As described above, we may use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative's ("NAI") educational page at https://thenai.org/about-online-advertising/.

Our Website may use the Google remarketing service. We use this service to display advertisements to people who have interacted with our Website in specific ways. This remarketing service places a cookie or a device identifier or other technology that tracks your behavior online and displays advertisements for our products or services to you on third-party websites across the Internet through the Google Content Network. You can opt out of the use of cookies or device identifiers by Google by visiting Google's Ad Settings. You can opt out of third-party vendors' use of cookies by visiting the Network Advertising Initiative Opt-Out Page or control the use of device identifiers by changing your device's settings.

Our Website may use the Meta remarketing service. This means that third parties, including Meta, may use web cookies, beacons, and other storage technologies to collect or receive information from this Website and elsewhere on the Internet and use that information to provide measurement services and targeted ads to you on Facebook and elsewhere. This Website also uses the Meta Pixel, which is an analytics tool that allows us to measure the effectiveness of our advertising by understanding your interactions with this Website and our advertisements. The personal information collected by the Meta Pixel is anonymized to us but is processed and stored by Meta Platforms, Inc. You can opt out of this practice by visiting Meta's Ad Practices page.

Our Website may use the LinkedIn remarketing service. This remarketing service places a cookie or similar technology on your device that tracks your behavior online when you interact with advertisements and other content, this Website, or other websites such as LinkedIn. This Website also uses the LinkedIn Insights Tag, which is an analytics tool that allows us to measure conversions from our advertisement campaigns on LinkedIn. You can opt out of this practice by visiting the LinkedIn opt-out page or the LinkedIn advertising preferences page. You can also opt out of cookies by using our cookie consent banner.

You can opt out of targeted advertising by using the links below:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at http://optout.aboutads.info/.

MOBILE APPLICATION INFORMATION

Some of our Services may be accessed through a third-party mobile application. If you choose to use it, the application may request permissions such as geolocation (including permission to track your mobile device in order to provide location-based services) and access to certain features on your device, including your calendar, camera, contacts, social media accounts, Bluetooth, and storage. These permissions are optional and are collected only if you grant them. We may also send you push notifications regarding your account or the application. You can change or revoke any of these permissions at any time in your device settings.

ARTIFICIAL INTELLIGENCE TECHNOLOGY

Our Website may include artificial intelligence features and tools ("AI Features"). These include our "AI Chatbot," a text and/or voice assistant you can interact with on the Website to ask questions and receive information about our products and services, and "AI Agents," which are AI-powered tools we use to perform or automate tasks. We also use AI Agents behind the scenes; you do not interact with them directly. By using our Services, you acknowledge and agree to the following terms regarding our use of AI Features:

1. Nature of AI Interaction. When you interact with our AI Chatbot, you are communicating with an automated system powered by artificial intelligence, not a human representative. We always identify when you are interacting with our AI Chatbot rather than a human representative. Our AI Chatbot is designed to provide helpful, accurate information, but as with any AI technology, there are inherent limitations.

2. AI Data Collection and Processing. Our AI Chatbot may collect and process the information you provide during interactions, including but not limited to your inquiries, preferences, and feedback. This information is subject to the same privacy protections outlined elsewhere in this Privacy Policy. Additionally:

Conversations with our AI Chatbot may be stored and analyzed to improve the quality and accuracy of our AI systems.
We may use anonymized conversations to train and enhance our AI Features' capabilities.
You can request deletion of your conversation history with our AI Chatbot by contacting info@gotbest.co.

3. AI Content Generation. Our AI Features may generate content in response to your queries. You acknowledge that:

AI-generated content may not always reflect our official position or views.
We do not guarantee the accuracy, completeness, or reliability of AI-generated content.
BEST reserves the right to review, modify, or remove any AI-generated content at our discretion.

4. Chatbot Disclosure. In accordance with applicable laws and regulations, we disclose that our AI Chatbot is an automated system (a chatbot), and this disclosure is clear, conspicuous, and made at the beginning of any conversation or interaction. By interacting with the AI Chatbot, you understand that the conversation may include any information you choose to share, for example, your name, email address, business questions, and the content of your messages, and that this information will be processed by us and by the AI service provider that powers the AI Chatbot, whose terms govern how that provider handles data it receives.

We use AI Chatbot conversations to (a) provide the assistance you have requested, (b) improve the accuracy and helpfulness of our AI Chatbot over time, (c) understand common questions so we can improve our Website and Services, and (d) follow up with you if you have asked us to.

Please do not share sensitive personal information with the AI Chatbot, including financial account credentials, government identifiers, health information, or any information you would not want stored. The AI Chatbot is not a secure channel for confidential discussions. If your matter involves sensitive information, contact us directly at info@gotbest.co.

5. AI Chatbot Opt-Out. You may opt out of interacting with our AI Chatbot at any time by requesting to speak with a human representative or by using the opt-out mechanisms provided within the communication channel you are using. Please note that opting out of AI interactions may limit the availability or timeliness of certain services.

SMS AND TEXT MESSAGE PRIVACY

If you have opted in to receive SMS or text messages from us, you consent to receive up to 4–8 messages per month per recipient from BEST. Message frequency varies. Message and data rates may apply. We are committed to protecting your privacy regarding these communications as follows:

No Data Sharing. All text messaging originator opt-in data and consent information will not be shared with any third parties, excluding the aggregators and providers necessary to deliver the SMS service.
Marketing Restrictions. Your mobile information will not be shared with any third parties or affiliates for marketing or promotional purposes.
Limited Use. Your SMS opt-in data will only be used for the specific purposes you have consented to, such as appointment reminders, event notifications, receipts, customer service updates, and promotional messages you've explicitly opted into.
Opt-Out Control. You can stop receiving text messages at any time by texting "STOP" to our shortcode. Upon doing so, we will confirm your opt-out status via SMS and will cease sending you text messages. Users can also reply by texting the word "HELP" for assistance.

For more information, see the SMS and Text Message ("SMS") Communications section of our Terms and Conditions of Use.

YOUR CALIFORNIA PRIVACY RIGHTS

If you are a California resident, you have the following rights under California privacy law:

Right to Know what personal information we have collected about you, including the categories of information, the categories of sources, the business or commercial purposes for collecting it, and the categories of third parties with whom we share it.
Right to Access a copy of the specific pieces of personal information we have collected about you in the preceding 12 months.
Right to Delete personal information we have collected from you, subject to certain exceptions.
Right to Correct inaccurate personal information we maintain about you.
Right to Opt Out of the "sale" or "sharing" of your personal information, as those terms are defined under California law. To exercise this right, click the "Do Not Sell or Share My Personal Information" link in our website footer or email us at info@gotbest.co.
Right to Limit the use of sensitive personal information to what is necessary to provide the Services you have requested. We do not currently use sensitive personal information for purposes beyond those permitted by California law without consent.
Right to Non-Discrimination for exercising any of the above rights. We will not deny services, charge different prices, or provide a different level of quality because you exercised your privacy rights.

YOUR PRIVACY RIGHTS

Residents of other US states may have additional rights under their state's privacy laws; to inquire, contact us at info@gotbest.co and we will respond consistent with applicable law. These rights may include the following:

The Right to Update or Change any information you have provided to us.
The Right to Request that We Confirm what data we hold about you and for what purposes, including whether we process your data or share it with third-party processors.
The Right to Change Your Consent to our use of your personal information. In such cases, we may require you to delete your account with us, and you may not have full access to our website.
The Right to Request a Digital Copy of the personal information we hold about you. The first request for a copy of your personal information may be provided free of charge; subsequent requests may incur a reasonable fee.
The Right to Request a Transfer of the personal information we hold about you to another provider, where technically feasible.
The Right to Request That We Restrict the processing of your personal information. In addition, you may opt out of any processing of your personal information altogether. Note, however, that doing so may result in the termination of your account and loss of access to our website.
The Right to Delete personal information we have collected from you, subject to certain exceptions. Such a request may result in a termination of your account with us and you may have limited to no use of our website.
The Right to Lodge a Complaint regarding our collection, sharing, and processing of your personal information with competent authorities in the proper jurisdiction.
The Right to Lodge a Complaint regarding our collection, sharing, and processing of your information with us.
The Right to Opt Out of the "sale" or "sharing" of your personal information, as those terms are defined under applicable law. To exercise this right, click the "Do Not Sell or Share My Personal Information" link in our website footer or email us at info@gotbest.co.
The Right to Opt Out of receiving future email correspondence from us by checking the appropriate box when you register for the account or make a purchase. You can also change your communication settings by contacting us at info@gotbest.co.
The Right to Opt Out of receiving any third-party marketing communications or having your personal information used for marketing purposes, including direct marketing.
The Right to Limit the use of sensitive personal information to what is necessary to provide the Services you have requested. We do not currently use sensitive personal information for purposes beyond those permitted by applicable law without consent.
The Right Not to Be Discriminated Against based upon your exercise of your privacy rights. We will not deny services, charge different prices, or provide a different level of quality because you exercised your privacy rights.

EXERCISING YOUR RIGHTS

You may exercise the rights specified above by submitting a consumer request to:

Nancy Adams

Founder

Glitz and Gigglz, LLC

d/b/a Business Empowerment Technology and Solutions

1 Embarcadero Center, Suite 1200

San Francisco, California 94111

Email: info@gotbest.co

You can opt out of us tracking your location by adjusting the settings on your browser or device.

We will need to verify your identity prior to effectuating your request. To verify your identity, you will need to provide us with the following information with your request:

Name
Billing address
Phone number
Email address

Please note that we may be unable to process your request if you do not provide us with the above information.

We will respond to most consumer requests within 30 to 45 days of receipt. However, some requests may take longer. We will notify you in writing if we need more time to respond. We have the ability to deny your request if certain exceptions in the law apply. If we do deny your request, we will provide you with the reasons for such denial.

NOTICE OF FINANCIAL INCENTIVE

From time to time, we may offer programs that California law treats as financial-incentive programs, for example by providing access to a free Resource (such as a downloadable guide or template) in exchange for your email address or other contact information.

If you choose to participate, the data we collect typically consists of your name, email address, and any other information you choose to provide. We use this information to deliver the Resource you requested and, with your permission, to send marketing communications. You may opt in by submitting the form associated with the Resource and may withdraw at any time by clicking "unsubscribe" in any marketing email or by emailing info@gotbest.co. We have determined in good faith that the value of the data we collect through these programs is reasonably related to the value of the Resource we provide.

INTERNATIONAL USERS

The Website is intended for users in the United States. We do not market our Website or Services to users in the European Economic Area, the United Kingdom, or other jurisdictions outside the United States. If you choose to access the Website from outside the United States, you do so on your own initiative and are responsible for compliance with all applicable local laws, including any local data-protection laws.

To the extent any local law gives you rights of access, correction, deletion, or objection with respect to personal information we hold about you, you may exercise those rights by emailing us at info@gotbest.co. We will respond consistent with applicable law.

COMPLAINTS

If you believe we are misusing your data or have violated any of your rights under this Privacy Policy or applicable law, you have the right to file a complaint with us directly by contacting us at info@gotbest.co, or with a regulatory body or data protection authority. California residents can also contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Boulevard, Suite N-112, Sacramento, California 95834, or by telephone at (800) 952-5210 or (916) 445-1254. You may also contact the California Privacy Protection Agency (cppa.ca.gov) regarding our handling of personal information.

LOCATION OF DATA PROCESSING

All data processing activities undertaken by us take place in the United States.

DIRECT MARKETING

We use the information that we collect about you for direct marketing purposes. Direct marketing is the active selling of products or services directly to consumers rather than through retailers. Please see the section regarding your privacy rights above for more information about opting out of marketing, including direct marketing.

THIRD-PARTY WEBSITES

This Privacy Policy applies only to our Website. We are not responsible for the data-collection or privacy practices of any third-party site to which we may provide a link or that may link to our Website. We encourage you to read the privacy statement and terms of use of other sites.

DO NOT TRACK

Do Not Track ("DNT") is a preference you can set on your browser to inform websites that you do not want to be tracked. Our Website does not respond to browser DNT signals. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your browser.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. The date of the last revision will be indicated by the "Last Updated" date at the top of this Policy. For material changes, we will provide additional notice (such as a banner on our Website or an email) where appropriate. Your continued use of the Website after we make changes is deemed acceptance of those changes.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to exercise your data-protection rights, please contact us: