TERMS AND CONDITIONS

TERMS AND CONDITIONS OF USE

Business Empowerment Technology and Solutions ("BEST") | gotbest.co

Last Updated: 6/26/26

Welcome to gotbest.co Terms and Conditions of Use! We are truly excited to have you aboard. Thank you for choosing to use our services. Below we have listed important legal terms that apply to anyone who visits our website or uses our services. READ THEM IN THEIR ENTIRETY. These terms are necessary in order to protect both you and us and to make our services possible and more enjoyable for everyone. We understand that legal terms can be exhausting to read, and we’ve tried to make the experience more pleasant. If you have suggestions on how we can improve them, you are welcome to contact us via email: info@gotbest.co.

THIS AGREEMENT CONTAINS A MANDATORY ARBITRATION CLAUSE AND A CLASS ACTION WAIVER THAT WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION. YOU MUST REVIEW THIS DOCUMENT IN ITS ENTIRETY, INCLUDING THE DISPUTE RESOLUTION SECTION 37 BELOW, BEFORE USING THE WEBSITE. THESE TERMS GOVERN YOUR ACCESS TO AND USE OF THE WEBSITE AND SERVICES. PLEASE READ THESE TERMS CAREFULLY.

QUICK SUMMARY OF KEY TERMS

This short summary is provided for your convenience only. It is not a substitute for the full Terms, and the full language below controls in the event of any conflict.

Recurring charges. If you subscribe, your subscription will automatically renew and your payment method will be charged at the start of each new billing cycle until you cancel. You can cancel at any time before the end of the current billing cycle. See Section 8 (Auto-Renewal Summary) and Section 9 (Subscriptions) for the full terms.

No guarantees. We provide the Website and Services on an "as is" and "as available" basis and make no guarantees about results, uninterrupted availability, accuracy, or fitness for any particular purpose. See Section 24 (No Warranties) and Section 25 (No Guarantee of Availability) for the full language.

Returns and refunds. Subscriptions are non-refundable for the current billing cycle once charged, with limited exceptions; paid Resources and courses are final sale and non-refundable; tangible items follow a separate damaged/defective process. See Section 27 (Returns and Refunds) for the full policy.

These Gotbest.co Terms and Conditions of Use (the "Terms") are entered into by and between each visitor, user, or customer (“user,” “users,” “you” or “your”) and Glitz and Gigglz, LLC, a California limited liability company doing business as Business Empowerment Technology and Solutions ("BEST," "Company," "we," "us," or "our").

These Terms, together with our Privacy Policy and Disclaimer (each incorporated by reference), govern your access to and use of any services, resources, content, product integrations, communication channels, and other functionality offered on or through gotbest.co and any subdomains, related sites, applications, or forums (collectively, the "Website"), whether you are a guest or a registered user.

Please read these Terms carefully before you start to use the Website. Your access to and use of the Website is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, customers, and others who access or use the Website.

By accessing or using the Website, purchasing something from us, or clicking to accept or agree to these Terms when this option is made available to you, you accept and agree to be bound by these Terms, without modification, and acknowledge having read them. If you do not read, or fully understand or if you disagree with any part of these Terms, you must not access or use the Website.

1. DEFINITIONS

"Website" means the website located at gotbest.co, including any subdomains, public-facing content, blog posts, AI chatbot, contact forms, free downloadable Resources, and any user account or login functionality available through the website.

"Services" means the paid services we provide to subscribers, including without limitation the build, hosting, configuration, and ongoing maintenance of landing pages, websites, automations, marketing systems, customer-relationship management (CRM) access, and related digital assets delivered through our proprietary platform.

"Resources" means the educational, informational, and digital products we make available on or through the Website, whether free or paid, including without limitation blog posts, articles, AI-generated content, downloadable guides, courses, templates, mini-tools, e-books, and similar materials.

2. PRIVACY POLICY AND DISCLAIMER

Your use of the Website is also subject to our Privacy Policy and Disclaimer, each of which is incorporated into these Terms by reference. Please review those documents, which inform users of our data-collection practices and various limitations regarding the information provided on the Website.

3. NO USE BY MINORS

To access or use the Website, you must be 18 years of age or older and have the requisite power and authority to enter into these Terms. Children under the age of 18 are prohibited from using the Website.

4. ACCEPTABLE USE AND CODE OF CONDUCT

You represent and warrant that, when using the Website, you will comply with the Code of Conduct set forth in Exhibit A. We reserve the right to seek all remedies available to us if you violate these Terms, including the Code of Conduct, up to and including suspension or termination of your account.

5. ARTIFICIAL INTELLIGENCE (AI) TECHNOLOGY

Nature of AI Technology. Our Website may include AI-powered features and tools (collectively, "AI Features"). These include our "AI Chatbot," a text and/or voice assistant you can interact with on the Website, and "AI Agents," which are AI-powered tools we use behind the scenes to perform or automate tasks. Our AI Features use AI technologies, including machine learning models, natural language processing, and other automated systems to provide responses, generate content, and assist users.

Disclosure of AI Interaction. When you interact with our AI Chatbot, you are communicating with an automated system, not a human representative. We will clearly identify when you are interacting with our AI Chatbot rather than a human. You acknowledge and understand this distinction when using our Services.

6. ARTIFICIAL INTELLIGENCE ACCEPTABLE USE

You are responsible for compliance with all laws and regulations applicable to your use of any AI Features of the Website in your jurisdiction. If you elect to use any AI Features, you are responsible for using them in compliance with our Artificial Intelligence Acceptable Use Policy and Disclaimers, attached as Exhibit B.

7. LAWFUL PURPOSES

You may use the Website only for lawful purposes and in accordance with these Terms. You are financially responsible for all purchases made by you or anyone acting on your behalf. You may not post or transmit any material that infringes the rights of others or that is threatening, abusive, defamatory, libelous, invasive of privacy or publicity rights, vulgar, obscene, profane, or otherwise objectionable, or that encourages conduct constituting a criminal offense or giving rise to civil liability or violating any law. Personal and business use of the Website is permitted; resale, sublicensing, or commercial redistribution of our Services to your own end users is permitted only under the subscription plan you have purchased.

8. AUTO-RENEWAL SUMMARY

Important, please read before subscribing.

Your subscription will automatically renew at the end of each billing cycle (e.g., monthly or annually) until you cancel.
You will be charged at the price disclosed at the time of purchase, plus any applicable taxes, on the day each new billing cycle begins.
You may cancel at any time before the end of the current billing cycle through your account settings or by emailing us at info@gotbest.co; cancellation will take effect at the end of the current billing cycle.
If we change the price of your subscription, we will notify you in advance and you will have the right to cancel before the new price takes effect.
If you signed up for a free or discounted trial, you will be charged the full price of the plan when the trial period ends, unless you cancel before then.
You may request a refund of any auto-renewal charge as described in our Returns and Refunds section.

9. SUBSCRIPTIONS

Your subscription will automatically renew until you cancel. The detailed renewal, cancellation, and price-change terms appear below.

Some Services are available only with a paid subscription. You will be charged in advance on a recurring, periodic basis (such as daily, weekly, monthly, or annually), referred to as a "billing cycle." The billing cycle is dictated by the subscription plan you select when purchasing. Payment will be charged to your chosen payment method when you confirm the purchase and at the beginning of every new billing cycle. Your subscription will automatically renew at the end of each billing cycle unless you cancel through your account settings or by contacting us at info@gotbest.co before the end of the billing cycle.

You can cancel your subscription at any time through your account settings or by contacting us at info@gotbest.co. Your subscription remains active until the end of the current billing cycle, after which it terminates. If you do not want your subscription to renew, you can turn off auto-renewal at any time, including immediately after subscribing. If you signed up for a plan with a free or discounted trial period and do not cancel before the trial period ends, you will be charged the full price of the plan when the trial period ends.

We may change the price of subscriptions from time to time and will communicate any price changes to you in advance and, if applicable, instructions on how to accept those changes. Price changes for subscriptions will take effect at the start of the next subscription period following the date of the price change. By continuing your subscription after the price change takes effect, you accept the new price as permitted by local law. If you do not agree, you may cancel your subscription before the price change takes effect. We may use Stripe, PayPal, or other third-party providers to securely store your payment information, such as non-sensitive credit-card partial numbers and expiration date. We do not access this information except through programmatic methods provided by the provider. It is your responsibility to keep your payment details up to date by changing them in your account settings.

Plan changes

Changes to your plan during a trial period will automatically end the trial. If you upgrade, you will be billed immediately for your first term period, whether annual or monthly. Upgrades or downgrades made after the trial period will result in automatic charges to your payment method on your next billing cycle at the new rate. If you upgrade to a higher-priced plan during your current billing cycle, we will bill you immediately for the prorated difference. If a downgrade results in a credit on your account, we will apply that credit to your next billing cycle. We do not provide refunds for account credits.

Delinquent payments

We strive to provide uninterrupted Service. If we are unable to process payment of any fees using your authorized payment method, we will notify you of the payment failure within a reasonable time frame (a "Payment Failure Notice"). If outstanding fees remain unpaid for 14 days after we have provided a Payment Failure Notice, we may suspend or revoke your access to the Services, at our sole discretion. Full access will be reinstated upon payment of any outstanding fees, in addition to the fees applicable to your next billing cycle. If outstanding fees are not paid within 30 days of our Payment Failure Notice, we may terminate your access to the Services. During any period of suspension or after termination, you may not be able to access the Services. You acknowledge that we are not liable for any disputes, claims, losses, injuries, or damages of any kind that may arise out of any impacts on your relationship with your end users as a result of any suspension or termination of your access to the Services. You agree to indemnify BEST for any such disputes with your end users in accordance with the Indemnification section below.

10. ACCOUNT TRANSFERS AND CANCELLATION EFFECTS

When you subscribe to our Services, we provide you with access to a client account through which the Services are delivered. The Services include proprietary templates, automations, integrations, and infrastructure that we have built or licensed for use within our environment, and which are not designed for export to or use outside that environment.

If you cancel your subscription or your access to the Services ends for any reason, we are not obligated to transfer, migrate, export, or recreate your account content including funnels, landing pages, websites, automations, emails, templates, and similar materials, whether built using our resources or built entirely by you within the account to any third-party platform or environment.

At our sole discretion and on payment of a reasonable transition fee (calculated at the time of the request), we may agree to assist with limited transfer activities. Any such assistance is voluntary on our part and is not automatically granted.

Nothing in this section limits your right to (a) request access to or a copy of your personal information as required under applicable privacy law, or (b) export records of your own customer or contact data in standard machine-readable formats where we make such exports available.

11. SMS AND TEXT MESSAGE ("SMS") COMMUNICATIONS

Our SMS Program

We will only send you SMS messages if you consent to us doing so. We obtain SMS consent via opt-in messages when you subscribe to receive text messages. Our SMS program can be described as follows: We may send you messages reminding you of your appointments and select billing notifications. For example, we will send you messages such as: "Hi [Name], welcome to BEST. You can now receive important communications from us via SMS. To unsubscribe, reply with STOP" or "This message is to remind you that your appointment is tomorrow, January 21 at 3pm. We look forward to seeing you!" All messages will originate from the number (415) 801-8174.

Consent, Frequency, and Rates

By providing your phone number and opting in, you consent to receive up to 4–8 messages per month per recipient from BEST, which may include marketing, promotional, and transactional messages. Message frequency varies. Message and data rates may apply. Message and data rates are governed by your carrier. For questions about your text plan or data plan, contact your wireless provider.

Opt-Out

You can cancel or opt-out of the SMS service at any time by replying or texting "STOP" to any message.
You may also opt-out by emailing us at info@gotbest.co.
If you text us "STOP," you will receive the following confirmation message: "You have been opted out" and you will no longer receive SMS messages from us.
If you experience issues with the messaging program, reply with the keyword "HELP" for more assistance, or reach out directly to info@gotbest.co.
We use LeadConnector LLC to send SMS Messages. To learn more about their privacy practices and terms, please read their Privacy Policy and Terms of Service.

Carrier Limitations

Carriers are not liable for delayed or undelivered messages. For privacy-related inquiries, see our Privacy Policy.

Messages Sent by Clients

SMS and Text messages sent by clients from their own accounts are governed by the Carrier Service Access and A2P Compliance section below as well as the SMS and Text Messaging Acceptable Use Policy, attached as Exhibit C.

12. CARRIER SERVICE ACCESS AND A2P COMPLIANCE

BEST integrates with third-party VoIP carriers to facilitate phone-communication features used by clients to send SMS and voice messages from their own accounts. While we strive to maintain seamless integration, BEST is not responsible for any delays, disruptions, or failures in service caused by the third-party carrier, including but not limited to:

Carrier-imposed limitations or restrictions, such as spam filtering or A2P (Application-to-Person) messaging compliance;
User accounts flagged or restricted for exceeding carrier spam thresholds or violating carrier policies;
Changes in carrier policies, regulations, or services, which may affect Service functionality.

Each user acknowledges and accepts that compliance with A2P regulations, including proper registration and adherence to message-content guidelines, is the sole responsibility of the user. BEST will not be held liable for any penalties, delays, or service interruptions resulting from non-compliance with these regulations.

BEST may, as part of our Services or as a separate engagement, assist clients with the administrative process of obtaining their own A2P registration. Any such assistance is administrative in nature and does not transfer to BEST responsibility for the content, frequency, recipients, or compliance of the messages our clients send under their own registrations.

BEST shall make reasonable efforts to inform users of significant changes to carrier policies or regulations that may impact Service functionality but cannot guarantee uninterrupted access to the Services due to third-party factors.

13. SMS AND TEXT MESSAGING ACCEPTABLE USE

You are responsible for compliance with all laws and regulations applicable to your use of any SMS and Text Messaging Services of the Website in your jurisdiction. If you elect to use any SMS and Text Messaging Services, you are responsible for using them in compliance with our SMS and Text Messaging Acceptable Use Policy, attached as Exhibit C.

14. USE OF FREE DOWNLOADABLE CONTENT

We may make Resources available to users in exchange for providing an email address ("Gated Content"). We grant you a limited, personal, non-exclusive, non-transferable license to use the Gated Content for your own personal or internal business use. Except as otherwise provided, you have no right to modify, edit, copy, reproduce, create derivative works of, reverse engineer, alter, enhance, or in any way exploit any Gated Content. You may not sell, redistribute, or create any derivative works based upon the Gated Content, and you may not offer competing products or services based upon any information contained in the Gated Content, in each case without our express written permission. All intellectual property rights in the Gated Content remain with BEST or our licensors.

15. PAID RESOURCES: LICENSE GRANT

When you purchase a paid Resource (such as a course, downloadable template, mini-tool, or e-book), we grant you a personal, non-exclusive, non-transferable, non-sublicensable license to access and use the Resource for your own personal or internal business use. You may not redistribute, resell, share, sublicense, or publicly display the Resource without our express written permission. You may not modify, copy, or create derivative works of the Resource except for reasonable personal or internal business use. You may not use the Resource to develop or operate a competing product or service without our express written permission. All intellectual property rights in the Resources remain with BEST or our licensors.

16. MATERIAL YOU SUBMIT TO THE WEBSITE

License You Grant Us

By posting, uploading, submitting, inputting, providing, or otherwise making available any artwork, photos, written works, or other media, including feedback and suggestions, whether directly through our Website or a linked third-party form (collectively, "Submissions"), you grant us, our affiliated companies, and any necessary sublicensees a worldwide, non-exclusive, perpetual, irrevocable license to use your Submission for promotional, business-development, and marketing purposes, including, without limitation, the right to copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate, and reformat your Submission, and to publish your name in connection with your Submission. You may opt out of having your name published by emailing info@gotbest.co.

Your Rights in Your Submissions

We claim no intellectual property rights over your Submissions. You retain copyrights and any other rights you may rightfully hold in any Submissions you submit through the Website.

Submissions You May Not Post

You shall not upload, post, submit, input, or otherwise make available on the Website any Submissions protected by copyright, trademark, or other proprietary right without the express written permission of the owner. The burden of determining whether any Submission is so protected rests entirely with you. You will be liable for any damage resulting from any infringement of copyrights, trademarks, or other proprietary rights, or any other harm resulting from such a Submission.

Your Representations and Warranties

By making a Submission, you represent and warrant that you own or otherwise control all rights to your Submission, including the authority to use and distribute it, and that the use or display of the Submission will not violate any laws, rules, regulations, or rights of third parties. You agree to hold us harmless from and against all claims, liabilities, and expenses arising out of any potential or actual copyright or trademark misappropriation or infringement claimed against you arising from your Submission.

Our Use of Submissions

We may also use your Submission to improve our Website, products, or Services, and for any other purpose we deem necessary or desirable, without being obliged to pay you any compensation. We are under no obligation to post or use any Submission you may provide and may remove any Submission at any time at our sole discretion. If you send us unsolicited ideas, those ideas will be deemed non-confidential, and we will not be required to acknowledge their source.

17. OUR INTELLECTUAL PROPERTY

Ownership of Our IP

The Website contains intellectual property owned by BEST, including common-law and registered trademarks, service marks, copyrights, proprietary information, and other intellectual property, including but not limited to text, graphics, photographs, video, design, and compilations thereof ("IP"). We reserve all rights in and to our IP. You may not modify, publish, transmit, participate in the transfer or sale of, create derivative works from, distribute, display, reproduce or perform, or in any way exploit in any format any of our IP in whole or in part, without our prior written consent. We may immediately block your access to the Website and remove you from any Service, without refund, if you violate this intellectual-property policy.

Your Limited License

You are granted a non-exclusive, non-transferable, revocable license to access and use the Website and the content available on the Website (the "Content") strictly in accordance with these Terms.

Conditions of Use

As a condition of your use of the Website, you warrant that you will not use the Content for any unlawful purpose or any purpose prohibited by these Terms.
You may not use the Content in any manner that could damage, disable, overburden, or impair the Website or interfere with any other party's use and enjoyment of the Website.
You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Website.

Protected Content

All Content, such as text, graphics, logos, images, the compilation thereof, and any software used on the Website, is the property of BEST or our licensors and is protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends, or other restrictions contained in any such Content.

Restrictions on Content

You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale of, create derivative works from, or in any way exploit any of the Content, in whole or in part.
The Content is not for resale.
Your use of the Content does not entitle you to make any unauthorized use of any protected content.
You agree not to delete or alter any proprietary rights or attribution notices in any Content.
You will use protected Content solely for your individual or internal business use and will make no other use of the Content without our express written permission.
You agree that you do not acquire any ownership rights in any protected Content.
We do not grant you any licenses, express or implied, to our intellectual property or that of our licensors except as expressly authorized by these Terms.

Trademarks

Our name, logo, slogan, and all related names, logos, product and service names, designs, and slogans are the trademarks of BEST or of our affiliates or licensors. You must not use such marks without our prior written permission. All other names, logos, product and service names, designs, and slogans on this Website are the trademarks of their respective owners.

18. DMCA NOTICE AND TAKEDOWN PROCEDURE

We respect the intellectual property rights of others and expect users of the Website and Services to do the same. If you believe in good faith that any material on the Website or made available through the Services infringes your copyright, you may submit a written notice to our designated agent that includes:

A physical or electronic signature of the copyright owner or a person authorized to act on their behalf;
Identification of the copyrighted work claimed to have been infringed;
Identification of the material that is claimed to be infringing or to be the subject of infringing activity, with information reasonably sufficient to permit us to locate the material (such as the URL);
Information reasonably sufficient to permit us to contact you, such as an address, telephone number, and email address;
A statement that you have a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
A statement, made under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or are authorized to act on the owner's behalf.

Submit notices to our designated agent:

Nancy Adams

Founder

Glitz and Gigglz, LLC

d/b/a Business Empowerment Technology and Solutions

1 Embarcadero Center, Suite 1200

San Francisco, California 94111

Email: info@gotbest.co

Upon receipt of a notice that substantially complies with the requirements above, we will promptly remove or disable access to the material claimed to be infringing and will take reasonable steps to notify the user who posted it. If the user submits a valid counter-notification meeting the requirements of applicable copyright law, we may restore the material unless the original complainant files a lawsuit within the time required by law.

Repeat Infringers. It is our policy, in appropriate circumstances and at our sole discretion, to suspend or terminate the accounts of users determined to be repeat infringers.

Misuse of the Notice Procedure. Submitting a knowingly false notice or counter-notification may subject you to liability under applicable law. If you are unsure whether material infringes your copyright, consult an attorney before submitting a notice.

19. GEOGRAPHIC USE

The Website is intended primarily for users located in the United States, including California residents, but we make our Services available to users in other jurisdictions where doing so is lawful. We make no representation that the Website or its content is appropriate or available for use in any particular location, and you are responsible for compliance with all local laws. If you access the Website from outside the United States, you do so on your own initiative.

20. CHANGES TO THESE TERMS

We may at any time amend these Terms, our Privacy Policy, or our Disclaimer. The date of the last revision will be indicated by the "Last Updated" date at the top of this document. Any such changes are effective immediately upon notice to you by us posting the updated document on the Website. For material changes, we will provide additional notice (such as a banner on our Website or an email) where appropriate. We reserve the right to update any portion of our Website at any time. If you continue to use our Website after we make changes, your continued use constitutes acceptance of the revised Terms, Privacy Policy, and Disclaimer.

21. PRICING, TAXES, AND CURRENCY

All prices on the Website are listed in U.S. dollars (USD) unless otherwise indicated and are exclusive of any applicable sales, use, value-added, or similar taxes. We will collect any applicable taxes at the time of purchase as required by law. You are responsible for any other taxes, duties, or governmental charges that apply to your purchase. If a transaction is reversed or charged back without our consent, you remain responsible for any taxes that were collected and remitted on the original transaction.

22. ELECTRONIC COMMUNICATIONS AND CONSENT

By creating an account, providing your email address or phone number, or using the Website, you consent to receive communications from us electronically (including by email, SMS where you have opted in, and notices posted on the Website). You agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing, except where applicable law specifically requires otherwise.

23. ACCESSIBILITY STATEMENT

BEST is committed to making the Website accessible to the widest possible audience, including users with disabilities. We strive to design and operate the Website in substantial conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. We welcome feedback on accessibility, and if you encounter a barrier or have a suggestion for improvement, please contact us at info@gotbest.co. We will work in good faith to provide the information, item, or transaction you seek through an alternative communication method that is accessible to you.

24. NO WARRANTIES

While we make every effort to ensure that the content on this Website is free from errors, we do not give any warranty or other assurance as to the accuracy, completeness, timeliness, or fitness for any particular purpose of the content and materials on this Website beyond reasonable efforts to maintain the Website.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE PROVIDE THE WEBSITE AND RELATED INFORMATION AND SERVICES ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES, REPRESENTATIONS, OR GUARANTEES OF ANY KIND (WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE) INCLUDING BUT NOT LIMITED TO WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE.

25. NO GUARANTEE OF AVAILABILITY

Your use of the Website and any associated Services may sometimes be subject to interruption or delay. We reserve the right to withdraw or amend the Website and any service, product, or material provided on the Website at our sole discretion without notice. We and our service providers do not warrant that the Website or any associated resources or Services will be error-free, without interruption or delay, or free from defects in design. We will not be liable to you should the Website or the resources or Services supplied through the Website become unavailable, interrupted, or delayed for any reason. From time to time, we may restrict access to some parts of the Website, or the entire Website, including to registered users.

Information, including pricing, provided on the Website is subject to change without notice. We make no representation or warranty that the information provided is accurate, complete, reliable, current, or error-free. We do not warrant that the quality of any products, Services, information, or other material purchased or obtained by you will meet your expectations or that any errors will be corrected. We disclaim all liability for any inaccuracy, error, or incompleteness in the information provided.

26. FORCE MAJEURE

In addition to any excuse provided by applicable law, either party shall be excused from liability for any non-performance, non-delivery, or delay arising from any event beyond that party's reasonable control, whether or not foreseeable, including but not limited to: labor disturbance, war, fire, accident, adverse weather, pandemic, inability to secure transportation, governmental act or regulation, internet or carrier outages, third-party service failures, and other causes or events beyond reasonable control, whether or not similar to those enumerated above.

SMS AND TEXT MESSAGE ("SMS") COMMUNICATIONS

27. RETURNS AND REFUNDS

We do not offer general-purpose refunds for completed transactions, but we will provide refunds, replacements, or credits where required by law and in the limited circumstances described below.

Subscriptions

Subscriptions are billed in advance and are non-refundable for the current billing cycle once charged, except: (a) if you cancel within 14 days of an auto-renewal charge, we will cancel the subscription, prevent further charges, and refund or credit the renewal charge consistent with applicable law; (b) we will refund any misbilled or duplicate charges promptly upon notice.

Paid Resources and Courses: Final Sale

All sales of digital products are final and non-refundable, with the limited exceptions described below.

All purchases of paid Resources (including digital downloads, courses, templates, mini-tools, e-books, and similar digital products) are final at the time the purchase is completed. We do not offer refunds, exchanges, partial credits, or satisfaction-based returns on paid Resources for any reason, including dissatisfaction with the content, change of mind, lack of use, or claims that the Resource did not meet your expectations. This policy reflects the nature of digital products, which can be downloaded, accessed, copied, or used immediately upon purchase and cannot meaningfully be returned. By completing your purchase, you acknowledge that you have reviewed the description of the Resource before buying, understand this no-refund policy, and agree to it.

Limited exceptions. We will consider a refund of a paid Resource only where: (a) you are unable to access or download the Resource due to a technical issue attributable to us and we are unable to resolve the issue within a reasonable time after you notify us; (b) the Resource as delivered materially differs from the description provided on the Website at the time of purchase; or (c) applicable law gives you a non-waivable right to a refund. Requests under (a) or (b) must be submitted to info@gotbest.co within seven (7) days of purchase with reasonable supporting detail.

Tangible items

If you purchase a tangible item from us and it arrives damaged or defective, notify us in writing within 14 days of receiving the item. Failure to notify us within this timeframe will result in forfeiture of any claim for replacement or remedy. Proof of damage or defect, such as photographs, may be required. Return of any damaged or defective product must be complete within 30 days of receipt. At our sole discretion, we may offer a replacement, store credit, or other remedy as permitted by law.

Statutory rights

Nothing in this Returns and Refunds section limits any non-waivable rights you have under applicable consumer-protection laws, including any statutory right to cancel or to receive a refund for a defective, undelivered, or misrepresented service or product.

Refund Policy

28. MALICIOUS CODE

Although we endeavor to prevent the introduction of viruses or other malicious code ("malicious code") to our Website, we do not guarantee or warrant that our Website, or any data available on the Website, does not contain malicious code. We will not be liable for any damages or harm attributable to malicious code. You are responsible for ensuring that the process you employ for accessing our Website does not expose your computer system to the risk of interference or damage from malicious code.

29. SECURITY

The security of your contact information is important to us. However, you acknowledge the risk of unauthorized access to, or alteration of, your data. We do not accept responsibility or liability of any nature for any losses you may sustain as a result of such unauthorized access or alteration. All information transmitted to or from you is transmitted at your own risk, and you assume all responsibility and risks arising in relation to your use of this Website and the internet. We do not accept responsibility for any interference or damage to your computer system that may arise in connection with your access to this Website or any outbound hyperlinks.

30. THIRD-PARTY RESOURCES

The Website may contain links to external websites that are not provided by, maintained by, or in any way affiliated with us. We do not guarantee and are not responsible for the availability, accuracy, relevance, timeliness, or completeness of these external websites or any information thereon. Links to such websites or resources do not imply any endorsement by or affiliation with us. You acknowledge sole responsibility for and assume all risk arising from your use of any such websites or resources.

From time to time, we may provide information from a third party in the form of a guest post or interview, in written, audio, video, or other medium. We do not control the information provided by such third-party guests, are not responsible for investigating the truth of any information provided, and cannot guarantee the veracity of any statements made by such guests.

31. ACCOUNT SUSPENSION AND TERMINATION

We may suspend or terminate your account or access to the Website or any Services, with or without notice, for any of the following reasons: (a) your breach of these Terms or any other agreement with us; (b) non-payment or chargeback of fees due; (c) fraudulent, abusive, or unlawful conduct, or activity that exposes us or other users to liability or harm; (d) violation of the Code of Conduct in Exhibit A; (e) violation of the Artificial Intelligence Acceptable Use Policy in Exhibit B; (f) violation of the SMS and Text Messaging Acceptable Use Policy in Exhibit C; (g) repeated copyright infringement; or (h) at our reasonable discretion to protect the security or integrity of the Website or Services.

Upon termination: (i) your right to access the Website and Services ends immediately; (ii) any fees paid for the current billing cycle are non-refundable except as provided in our Returns and Refunds section; (iii) provisions of these Terms that by their nature should survive termination will survive, as described in the Survival section below; and (iv) you remain responsible for any outstanding obligations to us, including unpaid fees, taxes, indemnification, and any obligations arising from your use of the Website or Services prior to termination.

32. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless BEST, our affiliates, licensors, and service providers, and our respective officers, directors, employees, contractors, agents, successors, and assigns, from and against any third-party claims, damages, liabilities, settlements, and reasonable attorneys' fees arising out of (a) your breach of these Terms, (b) your willful misconduct or violation of law, (c) your infringement or misappropriation of any intellectual property or proprietary rights of a third party, or (d) any content or data you submit to the Website. We will provide prompt notice of any claim and reasonable cooperation in defense; you may not settle any claim that imposes any obligation on us without our prior written consent.

33. EFFECT OF HEADINGS, SEVERABILITY, ENTIRE AGREEMENT, AND WAIVER

The subject headings of the paragraphs and subparagraphs of these Terms are included for convenience only and shall not affect the construction or interpretation of any of its provisions. If any portion of these Terms is held to be unenforceable or contrary to law, such portion shall be construed in accordance with applicable law to best accomplish the objectives of the original provision to the fullest extent allowed by law, and the remainder of the provisions shall remain in full force and effect.

These Terms, together with the Privacy Policy and Disclaimer, constitute the entire agreement between you and BEST pertaining to the Website and supersede all prior and contemporaneous agreements, representations, and understandings between us, except for any separate written services agreement that may govern paid Services. Any waiver by us of a breach of or right under these Terms will not constitute a waiver of any other or subsequent breach or right. No waiver shall be binding unless executed in writing.

34. NOTICES

Any legal notice or other communication required to be given to BEST under these Terms must be in writing and delivered to: Glitz and Gigglz, LLC d/b/a Business Empowerment Technology and Solutions, 1 Embarcadero Center, Suite 1200, San Francisco, California 94111, with a copy emailed to info@gotbest.co. Notices to you may be delivered by email to the address you have provided in connection with your account or use of the Website, or by a notice posted on the Website. Notices delivered as provided in this section shall be deemed received: (a) upon delivery if delivered in person or by overnight courier; (b) three business days after deposit in the mail if sent by registered or certified mail; or (c) on the day sent if sent by email or posted on the Website (provided the email is not returned undeliverable).

35. ASSIGNMENT

You may not assign or transfer these Terms or your account, in whole or in part, by operation of law or otherwise, without our prior written consent. Any attempted assignment without consent is void. We may assign or transfer these Terms, in whole or in part, without restriction, including to any affiliate or in connection with a merger, acquisition, reorganization, or sale of all or substantially all of our assets. These Terms will bind and inure to the benefit of the parties, their successors, and permitted assigns.

36. GOVERNING LAW AND JURISDICTION

These Terms (together with the Privacy Policy and Disclaimer) are governed by the laws of the State of California, without regard to its conflict-of-laws principles. Subject to the Dispute Resolution section below, any action that may be brought in court shall be filed exclusively in the state or federal courts located in San Francisco County, California, and you and we consent to the exclusive personal jurisdiction and venue of those courts and waive any objection based on inconvenient forum.

37. DISPUTE RESOLUTION AND LIMITATION OF LIABILITY

1. Binding Arbitration and Agreement to Arbitrate. You agree that any dispute, claim, or controversy arising out of or relating to (a) these Terms, (b) any product or Service purchased from us, (c) any communication or interaction between you and us, or (d) the breach, termination, enforcement, interpretation, or validity of these Terms, including the determination of the scope or applicability of this agreement to arbitrate (each, a "Dispute"), shall be resolved exclusively through final and binding individual arbitration, rather than in court, except as expressly set forth below.

2. Federal Arbitration Act. This arbitration agreement is governed by the Federal Arbitration Act and evidences a transaction involving interstate commerce. Except as provided in Section 7 below, the arbitrator shall have exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, or formation of this arbitration agreement.

3. Arbitration Rules and Forum. The arbitration shall be administered by JAMS under its applicable rules, available at www.jamsadr.com. If JAMS is unable or unwilling to administer the arbitration, the parties shall agree on an alternative arbitral forum, or, failing such agreement, a court of competent jurisdiction shall appoint the arbitrator. The arbitration shall be conducted by a single, neutral arbitrator.

4. Location and Procedure. Unless you and we agree otherwise, the arbitration shall be conducted in the county in which you reside, or, at your election, by telephone, video conference, or based solely on written submissions. The arbitrator shall apply the substantive law of the State of California (without regard to its conflict-of-laws principles) and shall honor all claims of privilege recognized by California law.

5. Fees and Costs. Payment of all filing, administrative, and arbitrator fees shall be governed by JAMS, under its applicable rules. To the extent any portion of those fees would otherwise be allocated to you and would render this agreement unenforceable as a matter of California law, we will pay that portion. Each party shall otherwise bear its own attorneys' fees and costs, except where applicable law provides for fee-shifting and the arbitrator awards such fees.

6. Class Action Waiver. YOU AND WE AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION. The arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of representative or class proceeding. Claims of more than one person cannot be arbitrated or litigated jointly or consolidated with those of any other person. If a court decides that applicable law precludes enforcement of any of this Section's limitations as to a particular claim for relief, then that claim (and only that claim) must be severed from the arbitration and brought in court, while all other claims shall proceed in arbitration.

7. Public Injunctive Relief. Notwithstanding anything to the contrary, this arbitration agreement does not waive your right to seek public injunctive relief under California law to the extent such a waiver would be unenforceable under applicable law. Any claim for public injunctive relief shall be litigated in a court of competent jurisdiction and shall be stayed pending the resolution of any individual claims in arbitration.

8. Exceptions to Arbitration. Notwithstanding the foregoing, either party may: (a) bring an individual action in small-claims court for any Dispute that qualifies under that court's jurisdictional limits; (b) seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights; and (c) pursue any other remedy that, under applicable law, cannot be subject to mandatory arbitration.

9. 30-Day Right to Opt Out. You have the right to opt out of this arbitration agreement. To opt out, you must send us written notice within thirty (30) days after first becoming subject to these Terms, by email to info@gotbest.co or by mail to Glitz and Gigglz, LLC d/b/a Business Empowerment Technology and Solutions, 1 Embarcadero Center, Suite 1200, San Francisco, California 94111, including your full name, mailing address, and a clear statement that you wish to opt out of arbitration. Opting out will not affect any other portion of these Terms, and your continued purchase of our products will remain subject to all other provisions. If you opt out, neither you nor we will be required to arbitrate any Dispute.

10. Limitation of Liability. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW:

(a) Our total cumulative liability to you for any and all claims arising out of or relating to these Terms, your purchase of any product or Service, or your use of our Website, whether in contract, tort (including negligence), strict liability, or otherwise, shall not exceed the greater of (i) the amount you paid to us in the twelve (12) months immediately preceding the event giving rise to the claim or (ii) one hundred U.S. dollars ($100.00).

(b) In no event shall we be liable to you for any indirect, incidental, special, consequential, exemplary, or punitive damages, including but not limited to lost profits, lost revenue, loss of goodwill, loss of data, or business interruption, even if we have been advised of the possibility of such damages.

(c) Nothing in this Section limits or excludes any liability that cannot be limited or excluded under applicable law, including liability for gross negligence, willful misconduct, fraud, personal injury caused by our negligence, or any rights afforded to you as a consumer under California law that may not be waived by agreement.

(d) You acknowledge that the limitations in this Section are an essential basis of the bargain between you and us, and that the prices we charge reflect this allocation of risk.

11. Severability and Survival. If any portion of this Dispute Resolution and Limitation of Liability section is found to be unenforceable, the remaining portions shall remain in full force and effect, except that if the Class Action Waiver in Section 6 is found unenforceable as to any claim for relief, that claim shall be severed and the remaining claims shall proceed in arbitration. The provisions of this section shall survive the termination of your relationship with us.

12. Changes to This Agreement. If we make any material change to this Dispute Resolution and Limitation of Liability section in the future, that change will not apply to any Dispute of which we had actual notice on the date of the change.

38. SURVIVAL

The following provisions, together with any other provision that by its nature should survive, will survive the termination of these Terms or your relationship with us: Definitions, Privacy Policy and Disclaimer (Section 2), Material You Submit (Section 16), Our Intellectual Property (Section 17), DMCA Notice and Takedown Procedure (Section 18), No Warranties (Section 24), Returns and Refunds (Section 27), Account Suspension and Termination (Section 31), Indemnification (Section 32), Effect of Headings/Severability/Entire Agreement/Waiver (Section 33), Notices (Section 34), Assignment (Section 35), Governing Law and Jurisdiction (Section 36), Dispute Resolution and Limitation of Liability (Section 37), and this Survival section.

39. NO THIRD-PARTY BENEFICIARIES

These Terms do not, and are not intended to, confer any rights or remedies upon any person or entity other than the parties.

All rights not expressly granted in these Terms are reserved by us. If you do not see a usage scenario here that applies to your intended usage, contact us at info@gotbest.co.

41. CONTACT INFORMATION

Glitz and Gigglz, LLC

d/b/a Business Empowerment Technology and Solutions

1 Embarcadero Center, Suite 1200

San Francisco, California 94111

Email: info@gotbest.co

EXHIBIT A: CODE OF CONDUCT

The following are considered Prohibited Uses of the Website. Engaging in a Prohibited Use is a material breach of these Terms for which BEST may immediately suspend or terminate your account in accordance with these Terms:

Use of the Website in any way that violates any applicable law or regulation.
Use of the Website in a country that prohibits or restricts the use of artificial intelligence.
Use of the Website to exploit, harm, or attempt to exploit or harm anyone in any way.
Use of the Website to send, receive, upload, download, use, or re-use any material that does not comply with these Terms.
Use of the Website to transmit, or procure the sending of, any unlawful advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar solicitation.
Impersonating or attempting to impersonate BEST, a BEST employee, another user, or any other person or entity (including, without limitation, by using email addresses associated with any of the foregoing).
Engaging in any other conduct that restricts or inhibits anyone's use or enjoyment of the Website.
Engaging in any conduct that may, as determined by BEST, harm Website users or BEST, or expose either to liability.
Use of the Website in any manner that could disable, overburden, damage, or impair the Website or interfere with any other party's use of the Website, including their ability to engage in real-time activities through the Website.
Use of any robot, spider, or other automatic device, process, or means to access the Website for any purpose, including monitoring or copying any of the material on the Website.
Use of any manual process to monitor or copy any of the material on the Website or for any other unauthorized purpose without BEST's prior written consent.
Use of any device, software, or routine that interferes with the proper working of the Website.
Introducing any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.
Attempting to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Website, the server on which the Website is stored, or any server, computer, or database connected to the Website.
Attacking the Website via a denial-of-service attack or a distributed denial-of-service attack.
Otherwise attempting to interfere with the proper working of the Website.
Child sexual exploitation or abuse content.
Sexually explicit content.
Generation of hateful, harassing, or violent content.
Abusive or fraudulent conduct.

EXHIBIT B: ARTIFICIAL INTELLIGENCE ACCEPTABLE USE POLICY AND DISCLAIMERS

Our Website may contain Artificial Intelligence Features ("AI Features"). Your use of BEST's Website, any of the Website's AI Features, or your use of AI in connection with the Website is subject to the following terms in addition to the main Terms and Conditions of Use.

Disclaimers and Acknowledgement of Risk

You acknowledge and agree to the following regarding our AI Features:

AI Output May Be Inaccurate. Artificial intelligence and machine learning are rapidly evolving fields. AI technology has inherent limitations and the AI Features may produce content that is inaccurate, incomplete, offensive, unexpected, or that does not reflect the most current information. BEST makes no warranty or guarantee as to the accuracy, reliability, timeliness, or appropriateness of any content generated by the AI Features.

No Professional Advice. As stated elsewhere in these Terms, content generated by the AI Features is for general informational purposes only and does not constitute legal, financial, medical, or other professional advice. You should consult with a qualified professional for such advice. You should not rely solely on our AI Features for making critical decisions without independent verification by qualified professionals.

Third-Party Information. Our AI Features may reference, summarize, or relay information from third-party sources. The Company does not endorse or verify the accuracy of such information.

Content Modification. The Company reserves the right to review, modify, or remove any AI-generated content at our discretion without notice.

AS-IS Basis. THE AI FEATURES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. BEST EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT WITH RESPECT TO THE AI FEATURES.

User Responsibilities When Using AI Features

When using our AI Features, you agree to:

Review of AI Output. You are solely responsible for reviewing, editing, and validating all AI-generated content before its use, publication, or distribution. You should not rely on any AI-generated content without independent verification. You assume all risks associated with the use of content generated by the AI Features.

Sensitive Information. You agree not to provide any sensitive personal information, Protected Health Information (PHI), or other confidential information as input into the AI Features. You acknowledge that data you provide may be processed by third-party AI service providers subject to their own terms and privacy policies.

Indemnification. In addition to the indemnification obligations elsewhere in these Terms, you agree to indemnify, defend, and hold BEST harmless from any and all claims, damages, and liabilities arising from your use of the AI Features or any content generated therefrom, including but not limited to claims of copyright infringement, defamation, or misinformation.

Acceptable Use

You agree not to use the AI Features of the Website in any manner contrary to applicable laws, regulations, or industry standards, including, without limitation:

In any jurisdiction that prohibits or restricts the use of AI;
To discriminate against any person or group, or to generate hateful, harassing, or violent content;
To generate content that infringes on any third-party intellectual property rights;
To spread misinformation, engage in fraudulent or deceptive practices, or for any other malicious purpose;
For any other Prohibited Uses as defined in the Code of Conduct (Exhibit A).
AI Features of the Website may not be used in any manner contrary to applicable laws, regulations, and industry standards, including, but not limited to, data-protection and privacy regulations; financial-industry guidelines; as a part of an automated decision-making process with legal or similarly significant effects; or in violation of any intellectual-property rights or geographical restriction.
AI Features may not be used to discriminate against any person or group on grounds of religion, race, sexual orientation, gender, national or ethnic origin, political beliefs, disability, health status, trade-union membership, age, criminal convictions, or to engage in any biased, intimidating, defamatory, harassing, bullying, or otherwise inappropriate behavior.
AI Features may not be used for generating individualized advice that in the ordinary course of business would be provided by a licensed professional, including but not limited to medical, financial, tax, or legal advice. You must disclose to your customers when they are interacting with an AI-based voice or chatbot.
All assets created through the use of generative AI systems must be professional and respectful. You may not use offensive or abusive language and may not engage in any behavior that could be considered discriminatory, harassing, or biased when applying generative techniques.
You must take necessary steps to protect confidential and sensitive information of your users and customers.
AI usage may not damage, disable, overburden, or impair any websites or launch any automated system, including "robots," "spiders," or "offline readers," that sends more request messages to any servers in a given period of time than a human can reasonably produce in the same period using a conventional browser.
AI Features may not be used to spread misinformation, engage in malicious activities, or any other uses that could harm individuals or society.
AI Features may not be used in any manner prohibited by these Terms or the Code of Conduct in Exhibit A.

Chatbot Disclosure

In accordance with applicable laws and regulations, we disclose that our AI Chatbot is an automated system (a chatbot), and this disclosure is made at the beginning of any conversation or interaction with the AI Chatbot.

Intellectual Property in AI-Generated Content

As between you and BEST, you may use the content you generate through the AI Features, subject to these Terms and the Artificial Intelligence Acceptable Use Policy. Because AI-generated content may not be eligible for intellectual-property protection and similar content may be generated for others, BEST does not claim ownership of the output you generate and makes no representation that you own it or can prevent others from using similar content. BEST retains all rights in the AI Features, models, and underlying technology. You are solely responsible for reviewing AI output and ensuring your use of it complies with applicable law and does not infringe third-party rights.

AI Service Availability and Modifications

Service Availability. We strive to make our AI Features available continuously, but we do not guarantee uninterrupted access. AI Features may be temporarily unavailable due to maintenance, upgrades, or factors beyond our control.

Feature Modifications. We may modify, update, or discontinue any aspect of our AI Features at any time without prior notice. This includes altering capabilities, removing features, or changing how our AI Features function.

Liability Limitation for AI Interactions. To the fullest extent permitted by law, the Company disclaims all liability for any damages, losses, or harm arising from:

Reliance on information or content provided by our AI Features.
AI system errors, malfunctions, or unavailability.
Decisions made or actions taken based on AI-generated information.
Any misunderstandings, miscommunications, or disappointments that may occur during AI interactions.
Any offensive, inappropriate, or objectionable content that may be generated by our AI Features, despite our safeguards.

Data Use for AI Training and Improvement

By using our AI Features, you acknowledge and agree that:

We may collect, store, and analyze your interactions with our AI Features, including your queries, preferences, and feedback.
We may use this information to train, improve, and optimize our AI Features.
We take reasonable measures to protect any personal information in accordance with our Privacy Policy.
You can request deletion of your conversation history with our AI Features by contacting info@gotbest.co.

AI Training Prohibition

You may not use, access, copy, store, distribute, or reproduce any portion of the Website or its content, including personal information, for the purpose of training, developing, or improving any artificial intelligence system, machine-learning model, dataset, algorithm, or similar technology. Any such use is expressly prohibited and constitutes a material breach of these Terms.

EXHIBIT C: SMS AND TEXT MESSAGING ACCEPTABLE USE POLICY

Your use of BEST's Website, any of the Website's SMS and Text Messaging Services, or your use of SMS and Text Messaging Services in connection with the Website is subject to the following terms in addition to the main Terms and Conditions of Use.

Compliance with Regulations. The text messaging services provided through the Services comply with applicable telecommunications regulations. You are required to adhere to all applicable telecommunications laws and carrier requirements when using any SMS and text messaging features. This includes, but is not limited to, obtaining proper consent before sending text messages and honoring opt-out requests.

Required Consent Language. When collecting phone numbers for text messaging, you must include appropriate consent language on all forms that clearly informs recipients about the types of messages they will receive, frequency, and how to opt out.

Prohibited Messaging Practices. You agree not to use the text messaging services for any of the following:

Sending messages to recipients who have not provided explicit consent;
Sending messages that violate any applicable telecommunications laws, carrier requirements, or any other applicable laws;
Sending messages containing inappropriate, offensive, or illegal content;
Continuing to send messages to recipients who have opted out;
Sending messages at inappropriate times (e.g., outside of normal business hours).

Data Privacy for Text Messaging. You acknowledge and agree that: (a) no mobile information will be shared with third parties or affiliates for marketing or promotional purposes; (b) text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the text message services; and (c) all text messaging data will be handled in accordance with our Privacy Policy.

Opt-Out Management. You acknowledge and agree that opt-out requests must be honored immediately and permanently; you will not attempt to contact individuals who have opted out through alternative means without obtaining new explicit consent; and the Company maintains the right to enforce these opt-out mechanisms across all customer accounts on the platform.

End of Terms and Conditions of Use